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Questions about a lot, a subscription, or wholesale — or you just want to talk coffee. A real person reads every message.
Frequently asked.
Every bag is roasted to order and ships within 2 business days of roasting — never sitting on a shelf. You are drinking coffee roasted for you, not for a warehouse.
Pick your size and a delivery rhythm — weekly, bi-weekly, or monthly — and save 15%. We roast and ship each bag on schedule. You can pause, skip, or cancel anytime from your account, no hoops.
We stand behind every bag. If you are ever unhappy with your coffee, for any reason, email us and we will reship it or refund you in full. No receipt needed, no questions asked.
Yes — we work with a small number of cafes and specialty retailers. Send us a note through the form with your business details and we will get back to you within 2 business days.
Keep it in the resealable bag it came in, at room temperature, away from light and moisture. Skip the fridge and freezer — the condensation does more harm than good. Whole bean stays fresher, so grind only what you need.
It depends on your brew method. As a quick reference: coarse for French press, medium-coarse for Chemex, medium for drip, medium-fine for pour over, and fine for espresso.